Irene Mbatha
@irenembatha
Backend software developer with a strong banking background.
What I'm looking for
I am a dedicated software developer with a unique background in banking, which has equipped me with analytical skills and a customer-centric approach. My transition from banking to software development reflects my adaptability and commitment to continuous growth. I thrive in collaborative environments and leverage my proficiency in Java to deliver efficient solutions.
Currently, I am working as an ELP Tech Apprentice at E&M Technology House Ltd, where I have played a pivotal role in developing a Treasury Management System. My responsibilities include implementing advanced features such as real-time transaction processing and user authentication. I am passionate about leveraging technology to drive innovation and solve complex problems, and I approach every project with integrity and dedication.
With a strong work ethic honed in the banking sector, I am eager to continue learning and making an impact in the tech industry. I believe that my unique blend of skills and experiences will allow me to contribute effectively to any team I join.
Experience
Work history, roles, and key accomplishments
ELP Tech Apprentice - Treasury Management System
E&M Technology House Ltd
Jan 2023 - Present (2 years 5 months)
Played a pivotal role in developing and implementing coding infrastructure for treasury bills and bonds bidding processes, enhancing system efficiency and accuracy. Implemented advanced features like real-time transaction processing and statement generation, utilizing Figma for system architecture visualization. Spearheaded the development of comprehensive Business Requirement Documents (BRDs) and
Client Service Officer - Diaspora Banking
Equity Bank (K) Limited
Jul 2023 - Dec 2023 (5 months)
Managed inbound and outbound calls for Diaspora customers, successfully resolving 95% of customer inquiries and complaints. Actively engaged in upselling and cross-selling banking products to international clients. Demonstrated strong customer service and communication skills in a fast-paced banking environment.
Relationship Officer - Operations
Equity Bank (K) Limited
Sep 2018 - May 2023 (4 years 8 months)
Processed an average of 200 client transactions daily, including cash withdrawals, deposits, and money transfers, while ensuring the security of all transactions and cash supply. Maintained accurate records and ensured compliance with KYC and AML processes for all account openings. Prepared comprehensive reports for both external and internal audits.
Residential Mentor - Coast Region
Equity Group Foundation
Mar 2015 - Aug 2016 (1 year 5 months)
Organized and facilitated meeting sessions with teachers in various schools to discuss student progress and concerns. Provided essential guidance, motivation, and emotional support, serving as a positive role model for students. Assisted students in exploring career paths and setting achievable goals for their future aspirations.
Education
Degrees, certifications, and relevant coursework
Egerton University
Bachelor of Science, Biochemistry and Molecular Biology
Grade: Second Class Honors, Upper Division
Focused on the study of chemical processes within living organisms and the molecular basis of biological activity. Gained expertise in areas such as genetics, cell biology, and bioinformatics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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