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Ipshita Singh

@ipshitasingh

Hardware Reliability Engineer at ServiceNow who automated iDRAC password rotation to secure over 8,000 production servers.

United States
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At ServiceNow, I designed and deployed Python automation for iDRAC password rotation through Redfish APIs, securing over 8,000 production servers. I also built an Agentic AI MCP that reduced test-cycle turnaround from a day or two to under an hour.

I maintain fleet-wide hardware monitoring and Splunk dashboards covering 10,000+ servers, and manage firmware updates, certificate renewals, and remote diagnostics across 8,000+ OOB devices. I investigate server faults and use root cause analysis to drive corrective actions.

At IBM, I set up and validated transistor-level timing methodology for next-generation IBM Z server processors on 3nm technology. I analyzed timing violations and developed custom circuit-pattern verification scripts for the timing framework.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UF

University of Florida

Master of Science, Electrical and Computer Engineering

Master of Science in Electrical and Computer Engineering from the University of Florida, completed in May 2021.

ST

SRM Institute of Science and Technology

Bachelor of Technology, Electronics and Communications Engineering

Bachelor of Technology in Electronics and Communications Engineering from SRM Institute of Science and Technology, completed in May 2019.

Tech stack

Software and tools used professionally

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