At ScienceLogic, I resolved a service-impacting HA failover issue by tracing I/O faults to a DRBD backing-device block-size mismatch. I also authored a change MOP for a customer's HA+DR SSD storage refresh.
I restored a production MariaDB instance after InnoDB corruption, returning service in two hours with no data loss. I also led capacity planning and performance analysis across 14 enterprise monitoring environments, raising operational health scores 10–20%.
At Kyndryl, I served in the on-call rotation for multi-cloud infrastructure and restored service-impacting network, VPN, and server issues. I automated and maintained IBM Cloud IaaS virtual infrastructure with Ansible across 115 servers.
At IBM, I migrated eight applications and more than 120 Linux and Windows servers to a four-site IBM Cloud IaaS footprint in three months, with no major customer-facing outage. I also served in the on-call rotation and provided monitoring and event management architecture guidance.

