
Indalecio Gutierrez
@indaleciogutierrez
I support retirement plan clients, enroll participants, and deliver clear financial education at scale.
What I'm looking for
At The Standard Insurance Company, I support employer-sponsored retirement plan relationships, enrollment activity, participant engagement, and financial education alongside Relationship Managers, plan sponsors, and HR teams.
In 2025, I delivered 81 documented retirement education events reaching more than 700 tracked participants nationwide. I translate plan features, contribution options, investment concepts, and next steps into clear, actionable guidance.
Previously, at Accenture/Texas Medicaid & Healthcare Partnership, I managed a Region 11 provider territory, resolving enrollment and operational barriers across a regulated Medicaid program. I coordinated education, documentation, escalations, and cross-functional support for hospitals, clinics, practices, and community partners.
I also provide English–Spanish translation, interpretation, and localization for financial services, healthcare, education, technology, and business content. My FINRA Series 6 and 63 registrations, SIE qualification, and AIF® designation reinforce my commitment to accurate, compliance-sensitive client support.
Experience
Work history, roles, and key accomplishments
English-Spanish Translator, Interpreter & Localization Specialist
Independent Language Services
Jan 2014 - Present (12 years 8 months)
Provide independent, part-time English-Spanish translation, localization, and interpretation services alongside full-time employment, including financial services, retirement, healthcare, education, technology, and general business content.
Customer Operations Senior Analyst | Bilingual Enrollment Coordinator
Dec 2022 - Sep 2026 (3 years 9 months)
Partnered with Relationship Managers, plan sponsors, HR teams, and internal stakeholders to support employer-sponsored retirement plan relationships, implementation-related enrollment activity, participant engagement, financial education, and ongoing service needs.
Provider Relations Representative, Region 11
Accenture / Texas Medicaid & Healthcare Partnership (TMHP)
Jun 2017 - Nov 2022 (5 years 5 months)
Managed an assigned Region 11 healthcare provider territory as a primary Medicaid contact, independently coordinating relationship support, enrollment, onboarding, documentation, operational requirements, education, and issue resolution across a complex regulated program.
Enrollment Generalist
The University of Texas Rio Grande Valley
May 2016 - May 2017 (1 year)
Supported enrollment processes and student services at a large public university.
Provided bilingual technical support and customer care for T-Mobile customers.
Bilingual Customer Service Representative – Affordable Care Act Marketplace
Feb 2014 - Apr 2015 (1 year 2 months)
Provided bilingual customer service and support for the Affordable Care Act Marketplace.
Education
Degrees, certifications, and relevant coursework
University of Texas Rio Grande Valley
Master of Arts, Spanish Translation & Interpretation
Master of Arts in Spanish Translation & Interpretation with an Audiovisual Translation Capstone.
University of Texas at Brownsville / Texas Southmost College
Bachelor of Arts, Spanish Translation & Interpretation
Bachelor of Arts in Spanish Translation & Interpretation.
University of Texas at Brownsville / Texas Southmost College
Bachelor of Arts, Psychology
Bachelor of Arts in Psychology.
University of Texas at Brownsville / Texas Southmost College
Associate of Arts, Social Work
Associate of Arts in Social Work.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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