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Indalecio Gutierrez

@indaleciogutierrez

I support retirement plan clients, enroll participants, and deliver clear financial education at scale.

United States
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What I'm looking for

I'm looking to support retirement plan clients, participant education, enrollment, implementation, and financial wellness initiatives in a client-focused, compliance-sensitive environment.

At The Standard Insurance Company, I support employer-sponsored retirement plan relationships, enrollment activity, participant engagement, and financial education alongside Relationship Managers, plan sponsors, and HR teams.

In 2025, I delivered 81 documented retirement education events reaching more than 700 tracked participants nationwide. I translate plan features, contribution options, investment concepts, and next steps into clear, actionable guidance.

Previously, at Accenture/Texas Medicaid & Healthcare Partnership, I managed a Region 11 provider territory, resolving enrollment and operational barriers across a regulated Medicaid program. I coordinated education, documentation, escalations, and cross-functional support for hospitals, clinics, practices, and community partners.

I also provide English–Spanish translation, interpretation, and localization for financial services, healthcare, education, technology, and business content. My FINRA Series 6 and 63 registrations, SIE qualification, and AIF® designation reinforce my commitment to accurate, compliance-sensitive client support.

Experience

Work history, roles, and key accomplishments

The Standard Insurance Company logoTC

Customer Operations Senior Analyst | Bilingual Enrollment Coordinator

Dec 2022 - Sep 2026 (3 years 9 months)

Partnered with Relationship Managers, plan sponsors, HR teams, and internal stakeholders to support employer-sponsored retirement plan relationships, implementation-related enrollment activity, participant engagement, financial education, and ongoing service needs.

AT

Provider Relations Representative, Region 11

Accenture / Texas Medicaid & Healthcare Partnership (TMHP)

Jun 2017 - Nov 2022 (5 years 5 months)

Managed an assigned Region 11 healthcare provider territory as a primary Medicaid contact, independently coordinating relationship support, enrollment, onboarding, documentation, operational requirements, education, and issue resolution across a complex regulated program.

The University of Texas Rio Grande Valley logoTV

Enrollment Generalist

The University of Texas Rio Grande Valley

May 2016 - May 2017 (1 year)

Supported enrollment processes and student services at a large public university.

Education

Degrees, certifications, and relevant coursework

University of Texas Rio Grande Valley logoUV

University of Texas Rio Grande Valley

Master of Arts, Spanish Translation & Interpretation

Master of Arts in Spanish Translation & Interpretation with an Audiovisual Translation Capstone.

UC

University of Texas at Brownsville / Texas Southmost College

Bachelor of Arts, Spanish Translation & Interpretation

Bachelor of Arts in Spanish Translation & Interpretation.

UC

University of Texas at Brownsville / Texas Southmost College

Bachelor of Arts, Psychology

Bachelor of Arts in Psychology.

UC

University of Texas at Brownsville / Texas Southmost College

Associate of Arts, Social Work

Associate of Arts in Social Work.

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