At Mediroz Dental Health, I improved throughput for 5,000+ patients a year and cut average wait times from 24 to 18 minutes. I also redesigned the appointment scheduling SOP, reducing OPD turnaround time by 9 minutes.
I built Excel MIS dashboards to track patient volume, no-show rates, and turnaround KPIs, and introduced documentation and compliance checklists that helped achieve 96% SOP compliance and full audit readiness. At Star Hospital, I designed MIS dashboards adopted across four departments and standardized reporting for senior management.
