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Imane Zaouya

@imanezaouya1

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Junior software engineer growing into full-stack, backend, or DevOps roles with strong IT support foundations.

France

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What I'm looking for

I’m looking to grow in a full-stack, backend, or DevOps-oriented role, working with an international engineering team. I want an agile environment where I can keep improving my testing, development, and infrastructure skills.

I’m a junior software engineer with a Bachelor’s degree in Digital Infrastructure, Data Engineering and Full-Stack Development, plus a Specialized Technician Diploma in IT Development. I’ve built a solid foundation across the stack, while staying hands-on through IT support, web development, and QA.

In IT Support, I provided first- and second-level technical support, diagnosing and resolving hardware, software, and network issues. I managed and maintained IT equipment and infrastructure in Windows environments, documented recurring incidents, and improved troubleshooting quality and resolution time.

During my web development and QA internship, I contributed to building and testing web applications in an agile team, performing functional/QA testing to identify and document bugs. I’m a fast learner and autonomous worker, and I’m motivated to grow into a full-stack, backend, or DevOps-oriented role within an international engineering team.

Experience

Work history, roles, and key accomplishments

IT Support Technician

Agence Tanoub

Jan 2023 - Jan 2025 (2 years)

Provided first- and second-level technical support, diagnosing and resolving hardware, software, and network issues. Managed and maintained company IT equipment and infrastructure, including Windows environments and basic TCP/IP networking, and documented recurring incidents and troubleshooting steps.

Technical Support Troubleshooting Hardware Support Software support Networking TCP IP Windows IT Infrastructure

Web Developer and QA

Warp Group

Jan 2022 - Jan 2023 (1 year)

Contributed to the development and testing of web applications within an agile team. Performed functional and QA testing, identified and documented bugs, and assisted with front-end and back-end tasks using HTML, CSS, JavaScript, and PHP.