Open to opportunities

Ilayda Ozcan

@ilaydaozcan

Message

I improve SaaS search visibility and customer experiences through SEO and technical content.

Germany

Message

What I'm looking for

I'm looking to grow in SEO, content marketing, technical content, or web content operations, collaborating across product, marketing, localization, and design teams to create clear digital experiences and improve search visibility.

I've supported global SaaS content at AnyDesk and TeamViewer, improving how users find, understand, and use digital products.

At AnyDesk, I rebuilt the customer FAQ knowledge base in Document360 and created help center articles, user guides, FAQs, and technical documentation. I worked with product and localization teams on multilingual documentation, reviewed content before publication, and used AI tools to accelerate research and drafting workflows.

At TeamViewer, I conducted keyword and competitor research with SEMrush and Ahrefs, supported content optimization and A/B testing, and monitored SEO performance in Google Analytics and Adobe Analytics.

I've also managed blog and solutions-page publishing in Adobe Experience Manager, coordinated web updates across marketing, product, and design teams, and contributed to content strategies that improve engagement and search performance.

Experience

Work history, roles, and key accomplishments

Work Student Technical Content Writing

AnyDesk

Aug 2025 - Mar 2026 (7 months)

Rebuilt the customer FAQ knowledge base from scratch using Document360, improving structure, consistency, and usability. Created and maintained help center articles, user guides, FAQs, and technical documentation.

Document360 Content Management Documentation AI Tools Research Collaboration

Work Student Search Marketing

TeamViewer

Feb 2025 - Jul 2025 (5 months)

Conducted keyword and competitor research using SEMrush and Ahrefs to identify organic growth opportunities. Supported SEO initiatives through content optimization, performance analysis, and A/B testing.

SEMrush Ahrefs SEO Google Analytics Adobe Analytics A B Testing Competitive Analysis

Work Student Web Content

TeamViewer

Feb 2024 - Jan 2025 (11 months)

Managed publishing and maintenance across TeamViewer's blog and solutions pages using Adobe Experience Manager. Coordinated website updates across marketing, product, and design teams.

Adobe Experience Manager Content Management Web Content SEO Collaboration Content Strategy

English Language Instructor

Atılım University

Aug 2021 - Aug 2022 (1 year)

Produced creative activities and games targeting confidence, coordination, vocabulary, pronunciation practice, and grammar in a high-energy environment. Developed and implemented differentiated lesson plans tailored to diverse learning needs and abilities.

Lesson Planning Classroom Management Curriculum Development English Teaching