Ijaduola Ariyo
@ijaduolaariyo
Dedicated customer support and social media leader in crypto/finance, focused on community engagement and resolving user issues.
What I'm looking for
I’m a dedicated, customer-focused professional with experience in customer support and social media management within the crypto and finance industry. I handle customer inquiries, resolve complaints, and maintain positive client relationships with clear, effective communication.
As a Social Media Director & Customer Support, I managed social media communication and community engagement, assisted users with platform-related issues, and supported onboarding. I worked with my team to improve customer satisfaction and strengthen brand presence across online platforms.
At YIN Finance, I served as a Customer Support Representative (Moderator), responding professionally to questions and complaints, supporting account and platform concerns, and helping customers retain through quality service delivery. I’m comfortable working in remote environments and fast-paced teams.
Experience
Work history, roles, and key accomplishments
Social Media Director
Stakereum
Managed customer inquiries and social media community engagement, assisting users with platform-related issues and helping maintain a positive brand presence across online platforms.
Customer Support Representative
Yin Finance
Responded to customer questions and complaints professionally, supporting account and platform-related concerns through online channels to improve retention through quality service.
Education
Degrees, certifications, and relevant coursework
Ekiti State University
Bachelor of Science in Education, Education
Earned a Bachelor of Science in Education (B.Sc Ed), graduating in 2023.
Availability
Location
Authorized to work in
Salary expectations
Job categories
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