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Ihssane EL KADRI

@ihssaneelkadri

Operations Coordinator at VM Morocco managing client requests, travel arrangements, bookings, and invoices.

Morocco
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What I'm looking for

I'm seeking a remote customer support or customer service role.

At VM Morocco, I manage client and partner requests, respond to daily email inquiries, and coordinate travel arrangements with hotels, transport providers, and other suppliers.

I prepare and update bookings, itineraries, rooming lists, vouchers, invoices, and other client documents. Previously, as an Agent Mailer at Mavistro, I managed email campaigns and communicated with the technical team when needed.

Experience

Work history, roles, and key accomplishments

MA

Agent Mailer

Mavistro

Sep 2022 - Jun 2024 (1 year 9 months)

Managed email campaigns and sent marketing emails. Communicated with the technical team when needed.

Education

Degrees, certifications, and relevant coursework

FS

Faculty of Science

Bachelor of Science, Science of Earth and Universe

2018 - 2021

Pursued a degree in Science of Earth and Universe from 2018 to 2021.

MC

Moulay Abdellah Cherif

High School Diploma, Life and Earth Sciences

2017 - 2018

Earned a High School Diploma in Life and Earth Sciences from 2017 to 2018.

Tech stack

Software and tools used professionally

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