iftekhar joy
@iftekharjoy
AI Research Intern and DevOps Engineer with a focus on automation.
CanadaWhat I'm looking for
I am a dedicated AI Research Intern and DevOps Engineer with a strong background in computer science and a passion for leveraging technology to drive innovation. Currently pursuing my Master of Science in Computer Science at Bishop’s University, I have honed my skills in AI algorithms and cloud infrastructure management through hands-on experience in various roles.
During my tenure at DocSplain, I enhanced healthcare AI algorithms, improving accuracy and enabling real-time transcription for thousands of users. My previous roles at UCB Fintech and NAGAD Fintech allowed me to mentor junior engineers, optimize CI/CD pipelines, and ensure high uptime for critical applications. I thrive in fast-paced environments and am committed to continuous learning and improvement.
Experience
Work history, roles, and key accomplishments
AI Research Intern
DocSplain
Oct 2023 - Present (2 years 9 months)
Enhanced healthcare AI algorithms, improving accuracy by 1% under the mentorship of Dr. Shirdastian, leading to better patient outcomes. Wrote a Python script to build a speech-to-text feature (OpenAI API), enabling real-time transcription for 10k+ users.
DevOps Engineer
UCB Fintech Limited
Nov 2021 - Present (4 years 8 months)
Mentored 3 junior engineers, increasing team productivity by 25% & reducing deployment failures by 18% via CI/CD automation. Managed 50+ microservices on RHEL Linux servers using Docker & Kubernetes, achieving 99.98% uptime.
DevOps Engineer
NAGAD Fintech Limited
Nov 2019 - Present (6 years 8 months)
Ensured 99.9% uptime for 4 critical applications by monitoring systems, troubleshooting performance bottlenecks, and reducing production incidents by 30% through proactive optimizations. Led government stipend distribution (PESP) for more than 1M beneficiaries with 100% SLA compliance, achieving zero downtime during peak transaction periods.
Education
Degrees, certifications, and relevant coursework
Bishop's University
Master of Science, Computer Science
2023 -
Grade: 82/100%
Pursued a Master of Science in Computer Science, focusing on advanced topics in the field. Achieved a GPA of 82/100%.
Bishop's University
Micro-Certificate, French for Beginners
2024 -
Completed a Micro-Certificate in French for Beginners, enhancing language skills. Degree obtained in 2025.
American International University Bangladesh
Bachelor of Science, Computer Science
2015 - 2019
Grade: 3.2/4.00
Obtained a Bachelor of Science in Computer Science, with a GPA of 3.2/4.00. Completed the degree in April 2019.
Tech stack
Software and tools used professionally
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