hamid User
@hamiduser1
I build cloud, Kubernetes, CI/CD, and AI automation that improves operational reliability.
CanadaWhat I'm looking for
At Bell Canada, I build Python automation for Radio Access Network planning and optimization, maintain GKE workloads, and develop LangChain AI agents that investigate operational issues and recommend troubleshooting actions.
Previously at Carrefour, I developed an AI diagnostic chatbot for incident pre-diagnosis, Kubernetes health checks, URL and TCP/HTTPS diagnostics, and LLM/RAG retrieval across JIRA incidents and operational documentation.
At PwC, Inetum, and BDSI, I automated build, test, deployment, infrastructure provisioning, and observability across Kubernetes, GitLab CI/CD, AWS, Azure, Terraform, Ansible, ELK, Prometheus, and Grafana.
Across 20 years in banking, energy, telecom, and retail, I’ve also led delivery, specifications, testing, production incident resolution, risk tracking, and support for junior team members.
Experience
Work history, roles, and key accomplishments
AI Engineer / DevOps Automation Engineer
Bell Canada
Mar 2026 - Present (6 months)
Contributes to GCP environment administration and GKE workload monitoring. Designs and develops Python-based automation workflows for radio network planning and optimization, and builds AI agents using LangChain for operational investigations.
Education
Degrees, certifications, and relevant coursework
ENSEM
Doctor of Philosophy, Big Data and Machine Learning
Completed a PhD in Big Data and Machine Learning at ENSEM in 2024.
FS Rabat
Master of Science, Computer Science
Earned a Master's Degree in Computer Science from FS Rabat in 2006.
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
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