At Innohealth Clinics, I manage reception for physiotherapy and doctor services, including patient registrations, appointment scheduling, and specialist referrals.
I handle medical aid enquiries and authorisations, maintain patient records, and process payments, receipts, invoices, and daily cash-ups. I also use GoodX, Outlook, and Word in my work.
At LLB Medical, I coordinated appointments and patient reminders using Healthbridge, verified medical aid benefits, and followed up on outstanding claims during my probationary period. I completed the Healthbridge Practice Management System Course in January 2025.
