Ibrahim Yohana
@ibrahimyohana
I resolve customer issues through digital support, technical troubleshooting, and clear communication.
NigeriaWhat I'm looking for
I've supported customers at ISONXPERIENCE (MTN NG) and Pneuma Forex Hub, managing high-volume communications, resolving client issues, assisting with online trading platforms, and supporting onboarding.
With a B.Sc. Ed. in Economics, Customer Care certification from MTN NG, and a Diploma in Electronic Data Processing, I combine customer relationship skills with digital records management, data reporting, technical troubleshooting, and user support. I also taught advanced computer skills and software usage as a Computer Instructor at Global Solution Technology.
Experience
Work history, roles, and key accomplishments
Customer Care Executive
ISONXPERIENCE (MTN NG)
Managed high-volume customer communications and resolved issues using digital support systems.
Education
Degrees, certifications, and relevant coursework
Usmanu Danfodiyo University, Sokoto
Bachelor of Science, Economics
Pursued a Bachelor of Science in Education with a focus on Economics.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Interested in hiring Ibrahim?
You can contact Ibrahim and 90k+ other talented remote workers on Himalayas.
Message IbrahimGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
