Looking for a job

Ibrahim Umar

@ibrahimumar1

Customer support and data entry professional at LAPO Microfinance Bank, maintaining customer records and following up on transactions and repayments.

Nigeria

Message

What I'm looking for

I’m seeking remote opportunities in customer support, data entry, operations support, administrative support, back-office support, contact center, or e-commerce support.

At LAPO Microfinance Bank, I support customers with enquiries, account services, documentation, and transactions. I maintain customer records and follow up on repayments and outstanding balances.

I also prepare reports and operational updates, support onboarding and account opening, and use Microsoft Office and digital tools for data entry and record management. I’m seeking remote work in customer support, data entry, or operational and administrative support.

Experience

Work history, roles, and key accomplishments

Current

Relationship Officer

Current

LAPO Microfinance Bank

Jan 2026 - Present (10 months)

Provide customer support and maintain accurate records. Follow up on loan repayments and prepare reports for management.

Customer Service Data Entry Record keeping Documentation Report Preparation Microsoft Office Computer Operation Communication Skills

Education

Degrees, certifications, and relevant coursework

Federal College of Education (Technical), Bichi

NCE, Office Technology and Management Education

2019 - 2026

Pursued a Nigeria Certificate in Education (NCE) in Office Technology and Management Education, covering computer operations, office administration, records management, and communication.