IBE Tina

Support the COO with operational planning, KPI scorecards, dashboards, and performance reporting across a distributed multi-market operation. Consolidate operational, workforce, financial, and service-delivery data into executive reports and contribute to operational excellence projects.

Oversaw operations for a 250 kVA solar plant and coordinated workflows for a 51-hectare agricultural project, contributing to a 40% increase in harvest yield. Managed compliance, audits, onboarding, performance management, payroll automation, and multi-site logistics.

Implemented brand strategies that improved brand recognition by 35% and organized events that attracted 300+ new customers annually. Managed inventory logistics with a 95% on-time delivery rate and developed targeted marketing campaigns.

Provided technical support, minimizing system downtime to below 5%, and delivered cybersecurity training to 100+ users. Managed IT onboarding for new employees, reducing initial downtime by 30%.

Pursued a Master of Business Administration with a focus on Leadership and Theology, completing the program in 2024.

Completed a Diploma in Fundamentals of Operations Management, CPD certified, in 2024.

Completed a Diploma in Human Resources, CPD certified, in 2023.

Earned a Bachelor of Technology in Information Management Technology in 2019.

Completed a Project Management Certification.

Earned a Higher Certification in Network Administration in 2018.