Hugo Vieira
@hugovieira
I resolve hardware, software, network, and printer issues through customer-focused IT support.
NorwayWhat I'm looking for
I've provided remote and on-site IT support at Lanicopier, diagnosing and resolving hardware, software, and printer-related issues for customers.
I install, configure, and maintain IT equipment and systems, while delivering practical troubleshooting in fast-paced customer environments.
My background also includes frontend development support at Boavista FC, where I worked on website updates and frontend tasks using HTML, CSS, JavaScript, and React.
I've managed store operations and IT troubleshooting at InforEco, and I continue building my technical experience through hands-on problem-solving, customer service, and system maintenance.
Experience
Work history, roles, and key accomplishments
Production Worker
SalMar
Jan 2025 - Present (1 year 7 months)
Operated production equipment while ensuring quality and safety standards. Identified and resolved minor technical and operational issues.
IT Technician / Helpdesk
Lanicopier
Jan 2021 - Jan 2025 (4 years)
Provided remote and on-site IT support to customers, diagnosing and resolving hardware, software, and printer-related issues. Installed, configured, and maintained IT equipment and systems.
Junior Web Developer
Boavista FC
Jan 2020 - Dec 2020 (11 months)
Supported website updates and frontend development tasks.
Store Manager / IT Technician
InforEco
Jan 2015 - Dec 2015 (11 months)
Managed daily operations and customer service. Handled technical troubleshooting and IT-related tasks.
Education
Degrees, certifications, and relevant coursework
Frontend Developer React
Certificate, Frontend Development
Completed a frontend developer course focused on React.
Higher Technical Education in Game Design and Digital Animation
Higher Technical Education, Game Design and Digital Animation
Completed higher technical education in game design and digital animation.
Higher Technical Education in Information Technology Applications in Management
Higher Technical Education, Information Technology Applications in Management
Completed higher technical education in information technology applications in management.
Technical High School Course in Computer Equipment Management
Technical High School Diploma, Computer Equipment Management
Completed a technical high school course in computer equipment management.
Tech stack
Software and tools used professionally
Availability
Location
NorwayAuthorized to work in
Job categories
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