Hugo Barrera

I am a bilingual English-Spanish Data Analyst, Business Analyst, and Quality Assurance professional with more than 15 years of experience helping organizations improve performance through data-driven decision-making, operational excellence, and process optimization.

Throughout my career with DISH Network, I have built expertise across business analysis, quality assurance, customer operations, sales leadership, performance management, and workforce development. I have extensive experience analyzing complex datasets, validating information, auditing multi-system workflows, identifying trends, investigating discrepancies, and delivering actionable insights that support strategic business decisions.

My technical background includes SQL, Power BI, Tableau, Excel, CRM platforms, Microsoft Azure, AWS, and business intelligence tools. I am passionate about transforming data into meaningful insights that improve operational efficiency, customer experience, and overall business performance.

I actively leverage AI-powered technologies, including Microsoft Copilot, GitHub Copilot, Gemini, Claude, and Perplexity, to automate workflows, accelerate research, enhance reporting, and improve productivity. I enjoy combining modern technology with practical business knowledge to solve problems and create measurable results.

As a native Spanish speaker with professional English fluency, I have successfully collaborated with teams across North America, Latin America, Africa, the Middle East, and Asia. These experiences have strengthened my cross-cultural communication skills and my ability to work effectively in diverse and globally distributed environments.