Herman Dugbartey
@hermandugbartey
I am an analytical data and QA specialist driving insights and quality.
What I'm looking for
I am an analytical Data and QA specialist with 5+ years of experience building measurement frameworks, dashboards, and QA processes to improve product quality and customer experience. I partner with stakeholders to turn complex data into actionable recommendations.
I design and deploy ETL workflows, write SQL and Python for data validation and analysis, and create executive Tableau dashboards. My work reduced manual reporting effort by 40%, improved reporting accuracy by 15%, and produced multiple executive-level dashboards.
I combine rigorous QA testing with BI reporting to ensure data integrity and business alignment, presenting findings to leadership and documenting measurement frameworks and data dictionaries. I prioritize clear data storytelling, process automation, and cross-functional collaboration to drive measurable operational improvements.
Experience
Work history, roles, and key accomplishments
Data & QA Analyst
SSFCU
Sep 2022 - Jun 2025 (2 years 9 months)
Partnered with stakeholders to define KPIs and built 5+ executive Tableau dashboards and automated reports, reducing manual reporting effort by 40% and improving reporting accuracy by 15%. Collected, cleaned, and validated datasets using SQL and Python and designed ETL workflows to ensure accurate reporting and pipeline integrity.
QA Analyst & Data Reporting Specialist
Waymo
Feb 2020 - Sep 2022 (2 years 7 months)
Developed weekly KPI dashboards in Tableau and Power BI and used SQL and R to analyze test data, delivering insights that reduced average defect resolution time by 20%. Validated ETL outputs against source systems and automated reporting to improve timeliness and accessibility.
QA Tester & Data Analyst
Cruise
Dec 2017 - Feb 2020 (2 years 2 months)
Created SQL queries, Excel models, and Tableau dashboards to analyze field test results and detect performance anomalies, producing trend analysis that influenced release schedules. Optimized SQL scripts and validation processes, reducing data validation time by 25%.
Education
Degrees, certifications, and relevant coursework
San Francisco State University
Bachelor of Arts, Journalism
Bachelor of Arts in Journalism from San Francisco State University, completed in 2018.
Chaffey College
Associate of Arts, Communications and Media Studies
Associate of Arts in Communications and Media Studies from Chaffey College, awarded in 2016.
Availability
Location
Authorized to work in
Job categories
Skills
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