Open to opportunities

Huda Renno

@hudarenno

Message

Dedicated child protection caseworker with strong case management and PSS expertise.

Lebanon

Message

What I'm looking for

I am seeking a humanitarian role focused on child protection and case management where I can apply PSS, coordinate emergency response, and support vulnerable families within a collaborative, safeguarding-focused team.

I am a humanitarian professional with over five years' experience delivering child protection case management, psychosocial support (PSS), and community outreach across Lebanon. I have managed high-risk caseloads, coordinated emergency response hotlines, and liaised with stakeholders to secure resources while maintaining confidentiality and safeguarding standards.

I excel in needs assessments, documentation, reporting, and using case management systems (Knack, KOBO, RAIS, LIP, Salesforce) to track outcomes. I have supervised teams, organized field activities, and consistently achieved high closure rates and beneficiary satisfaction in high-pressure, culturally sensitive environments.

Experience

Work history, roles, and key accomplishments

Current

Child Protection Caseworker

Current

INTERSOS

May 2021 - Present (5 years 1 month)

Provided comprehensive case management and child-friendly PSS across Lebanon, managing 65 high-protection-risk cases in one year and achieving a 95% positive closure rate while operating a 24/7 emergency hotline handling 100+ calls daily.

Case Management Child Protection Emergency Hotline Management Case Management Systems Reporting MS Office

Child Protection Caseworker

Insan Internationale

Dec 2020 - May 2021 (5 months)

Delivered case management and PSS services, managing 60 high-protection-risk cases in six months with a 95% positive closure rate and coordinating referrals and procurement to meet urgent family needs.

Case Management Salesforce Reporting Procurement Confidentiality

PSS Facilitator

World Vision

Feb 2021 - Apr 2021 (2 months)

Facilitated psychosocial support sessions for children affected by the Beirut blast, transitioning activities online during COVID-19 and supervising animators to sustain engagement across multiple daily sessions.

Facilitation Remote Delivery (MS Teams)Supervision

Administrative Assistant

SawamninJah

Oct 2019 - Oct 2020 (1 year)

Managed daily operations, communications, procurement, and cash transactions for a charity restaurant and coordinated distribution of 5,000 meals daily during Ramadan for 30 days.

Operations Coordination Procurement Cash Handling MS Office

Social Worker

SawamninJah

Feb 2018 - Oct 2019 (1 year 8 months)

Conducted home visits and needs assessments across Tripoli, managed procurement and distribution of essential items, and closed 90% of cases with high beneficiary satisfaction.

Home Visits Case Documentation Procurement Reporting Beneficiary Registration