HToon Linn

I've led Myanmar-based remote operations for Double Helix Tracking Technologies, a Singapore-headquartered compliance firm, supporting EU and US retail accounts across document verification, approvals, reporting, and record updates.

I redesigned verification and reporting workflows to cut average processing lead time by 20% while supporting higher order volumes without additional headcount. I also strengthened documentation policy through a practical checklist and helped increase SOP compliance by 15%.

My work includes verifying pre-shipment and shipping documents, managing exceptions, and escalating discrepancies. After identifying inconsistencies in a client document, I escalated the case for government-office verification, which confirmed the document and stamp were fraudulent.

Earlier, I managed logistics, distribution scheduling, procurement support, inventory, and warehouse dispatch operations. I reduced report-preparation time by 30%, contributed to a 10% reduction in sourcing costs, and introduced a dispatch inspection checklist that reduced non-compliant shipments by 25%.