At Sofrecom (Orange Group), I automate complex telecommunications processes with UiPath and Power Automate. I’ve designed and deployed robots for data extraction, processing, and synchronization across systems.
I’ve developed solutions in virtualized Citrix environments for customer data management and updates, and integrated machine learning models for anomaly detection and workflow optimization.
At M&C IT Consulting (Amadeus), I implemented UiPath solutions for booking management and customer service. I also developed reusable components and REST API integrations, and contributed AI algorithms for customer ticket analysis.
Earlier, I worked as a Data Engineer at ENDA Tamweel on customer risk analysis, document processing, and credit risk prediction. At Maersk Line, I developed predictive models for maritime routing and built performance monitoring dashboards.
