Hope Dickerson
@hopedickerson
Meticulous certificated paralegal with strong documentation and client communication skills.
What I'm looking for
I am a certificated paralegal with a strong background in documentation, client communication, and confidential data management. I completed my paralegal training through the University of Georgia’s Center for Legal Studies, where I gained firsthand experience in legal research, cite checking, and drafting legal documents using Westlaw. With over 10 years of administrative and customer service experience, I have honed my skills in file management, compliance, and process coordination.
Throughout my career, I have managed customer service operations, handled sensitive client information in compliance with privacy policies, and drafted professional correspondence. My experience as a Treatment Coordinator in a dental practice has further developed my organizational skills and attention to detail, which are directly applicable to legal clerical work. I am eager to bring my legal knowledge and proven operational skills to support attorneys and legal teams in a dynamic legal environment.
Experience
Work history, roles, and key accomplishments
Treatment Coordinator / X-Ray Tech
Dentistry for Children
Feb 2018 - Jan 2019 (11 months)
Coordinated patient documentation and maintained confidential medical records in compliance with HIPAA standards. Drafted patient summaries and managed insurance claims, demonstrating strong organizational skills.
Certificated Paralegal
University of Georgia, Center for Legal Studies
Apr 2023 - Jan 2025 (1 year 9 months)
Completed paralegal training with hands-on experience in legal research, cite checking, and drafting legal documents using Westlaw. Developed strong organizational skills and attention to detail necessary for supporting attorneys in a legal environment.
Customer Service Lead
The Icebox Cool Stuff NC
Feb 2023 - Nov 2024 (1 year 9 months)
Managed customer service operations, ensuring compliance with privacy policies while handling sensitive client information. Drafted professional correspondence and maintained accurate records to support management decisions.
Server / Host / Bartender / Trainer
O'Charley's
Jan 2013 - Jan 2019 (6 years)
Trained new team members and maintained customer service excellence in a fast-paced setting. Demonstrated multitasking abilities and strong interpersonal communication skills.
Education
Degrees, certifications, and relevant coursework
Hope hasn't added their education
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