HTHome Test
@hometest
Experienced Program Manager driving business growth and operational excellence.
South AfricaWhat I'm looking for
I am a dedicated Program Manager with over seven years of experience in spearheading innovative business solutions and enhancing operational efficiencies. My journey has been marked by a commitment to driving growth through strategic partnerships and effective program management. I have successfully led global teams, managing over 3000 learners while pioneering financial and i-gaming products in diverse markets such as Morocco, Kenya, and Ethiopia.
Throughout my career, I have consistently achieved remarkable results, including a 95% acceptance rate for proposals submitted to C-suite partners and a 30% increase in project efficiency through the execution of an external relations framework. My ability to analyze stakeholder needs and implement data-driven strategies has significantly improved user engagement and reduced churn rates. I am passionate about leveraging technology to create impactful educational pathways and enhance learner experiences.
Experience
Work history, roles, and key accomplishments
Partnership Program Manager
UMUZI- African Coding Network
Apr 2024 - Present (1 year 2 months)
Managed consortium institution proposals and achieved a 95% acceptance rate. Increased digital license population by 45% and improved learner usability by 18%. Led project quality assessments, enhancing project stability and reducing critical issues by 28%.
Head of Alternative Learning Pathways
UMUZI- African Coding Network
Mar 2022 - Mar 2023 (1 year)
Boosted program planning metrics by 20% and increased client satisfaction by 30%. Implemented digital transformation projects that improved completion rates of online scholarships.
Product Manager
BBO Limited
Oct 2020 - Feb 2022 (1 year 4 months)
Defined product mix and user story mapping for financial products. Led customer interviews to gather requirements and launched two fintech products, increasing daily active users by 40%.
Software Tester Engineer
Technobrain
Feb 2020 - Oct 2020 (8 months)
Spearheaded agile projects to integrate privacy features into applications, improving user trust. Enhanced testing efficiency and reduced bug rates significantly.
Training & Support Coach
Betin
Jun 2018 - Jul 2019 (1 year 1 month)
Devised operational targets for retail shops and conducted training sessions that generated a 20% ROI. Improved account management processes through effective training.
Capacity Assessment Training Coordinator
Horizon Contact Centres Ltd
Jul 2016 - Dec 2017 (1 year 5 months)
Coordinated training assessments and quality assurance processes, enhancing service delivery and operational efficiency.
Education
Degrees, certifications, and relevant coursework
ISIU International University of Applied Sciences
Bachelor's in Artificial Intelligence, Artificial Intelligence
2024 - 2026
Pursuing a Bachelor's in Artificial Intelligence, focusing on developing intelligent systems and algorithms to solve complex problems.
TKTechnical University of Kenya
Diploma in Electrical & Electronics Engineering, Electrical & Electronics Engineering
2013 - 2017
Completed a Diploma in Electrical & Electronics Engineering, gaining practical skills in electrical systems and electronics design.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
KenyaWebsite
kennedykinyua.comSalary expectations
Job categories
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