Hitomi Takagi

I manage Japanese product localization quality across HubSpot's product UI, knowledge base, developer docs, and marketing assets — making global products feel native to Japanese users.
・Run LQA (MQM-DQF) and LLM-assisted QA to scale translation quality without losing brand voice.
・Escalate language specific bugs and i18n upstream issues to engineers via GitHub and JIRA, partnering with Product, Co

APAC Inbound Success Coach supporting prospective businesses via EN/JP chats and calls and helping remove technical barriers for users. Also served in a product/content enablement role by curating product updates and mentoring new hires, with consistent KPI performance.

APAC Inbound Success Coach(L2) 2024 February- July
・Product Captain - Keep the ISC organization up to date with any relevant new product and process
launches, as well as drive engagement of ISCs with said updates. Curate product update presentations and videos collaborating with other global captains and product managers.
・DI&B Captain - Develop and host DI&B workshops during team meetings to prom

【JP Retail Consumables Item Data Quality team(EC catalog) 】2022June-
Variation Automation Project Localization SME
・Temporarily assigned to assist launch of the JP expansion of the automated variation system on the Amazon shopping catalog. Collaborated with data scientists on EU team to reduce defect rate by producing teacher data annotations for machine learning, refining and localizing SOP,

Google ad rater (full remote job, part time)
・AI Search quality assessment- Rating Google Ad Creative and Landing pages (in charge of the markets in Japan and other English speaking countries)
Checking the qualities and contents of business AC/LP based on the algorithm provided by Google
Query interpretation/ rating the relevance / matching business keyword to query and user interests/ youtube con

Tour operator/ representative of group/cooperate sales division
・Handling group tours for leisure, educational tours, MICE, VIP etc
Mainly covered the West Coast cities (Seattle, Portland, San Francisco, Las Vegas, Los Angeles, Phoenix etc)
・As a buyer, sending inquiries to the local hotels, restaurants and other tourism activity facilities and sell total-coordinate tours to Japan.
・Making invoic

Administrative Manager / Coordinator in Osaka YMCA Language Center
conduct in Japanese and English
・Correspond daily with clients/parents, data entry and general office reception work
・In charge of all finances… make individual payrolls for over 100 employees every month
・Making invoices and estimates
・Rearranging and organizing office materials
・Record keeping of s