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hitesh kumarp

@hiteshkumarp

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Service Desk Operator Trainee at Edu Bridge – By Capgemini, supporting users and resolving system issues.

India

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What I'm looking for

I’m looking to build a strong career in technical support and IT services through practical experience and continuous skill development.

At Edu Bridge – By Capgemini, I worked as a Service Desk Operator Trainee, providing technical support and resolving system issues for end-users.

I also completed a Java Full Stack Developer Trainee internship at PENTAGON SPACE and developed an e-commerce platform using Java Servlets, JSP, MySQL, and JDBC. I'm looking to build my career in technical support and IT services through practical experience and continued skill development.

Experience

Work history, roles, and key accomplishments

Client Relationship Manager

Ortivox Corp

Handled client communication, project coordination, and requirement management for media production projects, ensuring smooth execution from briefing to delivery.

Client Communication Project Coordination Requirement Management Customer Relationship Management

Service Desk Operator Trainee

Edu Bridge - By Capgemini

Actively maintained software applications and provided technical support, focusing on resolving system issues and improving overall software reliability for end-users.

Technical Support Incident Handling Troubleshooting Software Maintenance

Java Full Stack Developer Trainee

Pentagon Space

Completed a three-month internship as a Java Full Stack Developer Trainee, gaining practical experience in developing and maintaining software applications.

Java Fullstack Development Software Development