At SNS (Scan N Shop), I researched retail checkout pain points with 50+ users and evaluated 20+ competitors. I authored a PRD, defined the MVP, prioritized features, and mapped the customer journey, contributing to a 30% improvement in customer experience.
I presented the product roadmap and business case to investor and judge panels. Scan N Shop secured 2nd Runner-Up at 23 Ventures Startup Sprint and became a Finalist at Chhattisgarh Shark Tank.
At BrightPitch, I conducted market and competitor research, evaluated customer feedback and pricing strategies, and developed a structured pricing catalogue that contributed to 25% revenue growth. In my product and analytics projects, I’ve used SQL, Python, and Power BI to investigate customer retention and develop product recommendations.
