At OPTUM, I worked as an Appeals Associate, editing claims for compliance with billing and electronic submission standards.
I researched and followed up on denied insurance claims, and resolved high-priority aged cases while maintaining proactive communication with clients.
I oversaw desk inventory and generated comprehensive reports. I also analyzed customer data to identify trends and anticipate customer needs.
As a Software Engineer Intern at ARK Infosolutions, I gained software engineering experience. My technical skills include HTML, CSS, Java, SQL, and manual testing.
