HILAL Tkd
@hilaltkd
Customer-focused fitness professional skilled in client relations, operations, and personalized training.
What I'm looking for
I am a dedicated, self-driven fitness professional with strong experience in client engagement, studio operations, and communication. I consistently deliver exceptional customer service, resolve issues efficiently, and ensure seamless client experiences.
My background includes roles as a Client Relations & Fitness Manager and Senior support/trainer positions where I managed onboarding, progress tracking, and day-to-day studio operations. I coordinate between clients, team members, and management to meet timely deliverables.
I have formal training including a Diploma in Personal Training and Sport Nutrition Certification, and I apply that knowledge to create personalized guidance that helps clients achieve their fitness and wellness goals. I maintain detailed client data and follow-ups to support long-term engagement and retention.
I bring strong communication, problem-solving, and multitasking abilities, and I contribute operational feedback to improve efficiency. I thrive in fast-paced environments and value teamwork, attention to detail, and measurable client outcomes.
Experience
Work history, roles, and key accomplishments
Client Relations Manager
FITCO Transformation and Studio Gym
Jan 2024 - Jan 2025 (1 year)
Managed client onboarding, communication, progress tracking and studio operations, improving client follow-ups and ensuring timely deliverables. Coordinated between clients, team members, and management to maintain high satisfaction and retention.
Personal Trainer & Support Executive
Cult Fit
Jan 2020 - Jan 2022 (2 years)
Provided personalized fitness guidance and responded to member queries, resolving issues to maintain high satisfaction and support clients in achieving wellness goals. Offered operational feedback to improve service delivery.
Instructor & Client Service Coordinator
Max Fitness
Jan 2016 - Jan 2018 (2 years)
Taught clients with tailored instruction and maintained accurate attendance and progress reports to support client development and engagement. Built professional relationships to ensure consistent member participation.
Education
Degrees, certifications, and relevant coursework
Prehab121 Academy
Diploma in Personal Training, Personal Training
2024 - 2024
Completed a Diploma in Personal Training with focus on prehab principles and practical client training skills in 2024.
Prehab121 Pune
Sport Nutrition Certification, Sport Nutrition
2024 - 2024
Completed a Sport Nutrition Certification focused on nutrition for athletic performance and client counseling in 2024.
Badriya English Medium School
SSLC, Secondary Education
Completed SSLC secondary schooling with general curriculum and foundational education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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