Hernan Rivas
@hernanrivas
Bilingual operations and procurement professional leveraging AI tools to streamline CRM and document workflows.
United StatesWhat I'm looking for
I’m a bilingual Spanish-English operations and procurement professional with 25+ years across purchasing, supplier coordination, logistics support, customer records, document management, and sales operations. In my current role, I support business services for industrial recycling/plastics processing equipment—preparing purchase orders and commercial documentation, resolving delivery and duty/freight issues, and keeping customer/product/quotation information clean and trackable in Salesforce.
I also bring remote consulting depth from 2016–2023, digitizing physical archives, indexing and controlling document intake, and supporting certified document destruction workflows connected to recycling partners. Earlier, I progressed to Procurement Supervisor / Administrative Operations Lead, leading supplier negotiations, overseeing records/archive controls and compliance support, and implementing recycling initiatives—so I’m comfortable driving structured processes, documenting details, and using AI tools (ChatGPT, Gemini, prompt design) to improve operational communication and workflows.
Experience
Work history, roles, and key accomplishments
Business Services Administrator
ZERMA Americas / Reduction International, LLC
Jul 2023 - Present (3 years)
Supported business services, purchasing, shipping, and logistics for industrial recycling and plastics processing equipment serving Latin America. Prepared purchase orders and customer/supplier documentation, resolved delivery/duty documentation issues, and used Salesforce to maintain customer, product, and quotation records while applying AI tools to improve operational documentation and communic
Remote Project Consultant
Distribuidora Supermarca
Jan 2016 - Jan 2023 (7 years)
Remotely consulted on projects digitalizing physical archives for client companies by organizing document intake, indexing, control, and transition to digital workflows. Supported certified document destruction processes and coordinated related disposal and recycling partner steps while preparing project documentation and recommendations for management and client proposals.
Procurement Supervisor / Admin Ops Lead
Dec 1997 - Aug 2015 (17 years 8 months)
Supervised procurement and administrative support services, progressing through administrative and records management roles. Led purchasing and supplier negotiations for corporate services and facilities needs, managed archive controls and classified client document handling, reviewed monthly administrative/accounting reports, and implemented recycling initiatives aligned with corporate responsibi
Education
Degrees, certifications, and relevant coursework
Hernan hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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