Herman Demydov
@hermandemydov
Delivery-focused Senior Project Manager turning business needs into reliable outcomes.
CanadaWhat I'm looking for
I’m a delivery-focused Senior Project Manager with 10+ years of experience leading software, digital product, IT infrastructure, and cybersecurity initiatives across startup, service-based, and enterprise environments.
In my current role, I spearhead MSP & ITSM delivery—ensuring SLA compliance and streamlining incident, problem, and change management. I’ve also led 50+ network infrastructure and cybersecurity projects, managing vendors and RFPs while improving our cybersecurity posture through proactive threat mitigation.
I’m strongest at aligning clients, technical teams, and stakeholders into clear requirements, delivery plans, and measurable outcomes. I’ve improved internal efficiency by 15% and increased network reliability and client satisfaction by over 20%, while building cross-functional teams and strengthening governance with tools like Jira, Confluence, Power BI, and Zoho Analytics.
Experience
Work history, roles, and key accomplishments
IT Project Manager
Kaco Systems
May 2023 - Present (3 years 1 month)
Spearheaded IT service delivery in an MSP environment, ensuring SLA compliance and improving incident, problem, and change management workflows with ITSM. Led 50+ network infrastructure and cybersecurity projects, increasing internal efficiency by 15% and improving network reliability and client satisfaction by over 20%.
IT Project Manager
Sigma Software
Dec 2021 - Mar 2023 (1 year 3 months)
Collaborated on UI/UX workflows (wireframing, prototyping, and responsive design) with designers and front-end developers to deliver user-centered web experiences. Led a cross-functional 12-person HTML/CSS and design team, improved efficiency by 10%, managed $425,000+ budgets, and delivered 12 international complex software projects within tight timelines.
IT Product Manager / L&D Manager
Ajax Systems
Apr 2021 - Dec 2021 (8 months)
Implemented Agile workflows to streamline sprint planning and improve team productivity by 17%. Built and delivered leadership development and training programs for 650 employees (35% of all personnel) and improved software/hardware testing processes using CI/CD (Confluence, Jenkins, and GitLab CI/CD).
Robotics Instructor
Stem School Inventor
Jan 2017 - Jun 2018 (1 year 5 months)
Taught robotics to 70+ students and developed engaging, age-appropriate curriculum supporting hands-on projects. Provided individualized coaching to help students overcome challenges and strengthen creativity and problem-solving skills.
Education
Degrees, certifications, and relevant coursework
Project Management Professional (PMP)
PMP (Project Management Professional), Project Management
Project Management Professional (PMP) certification is in progress.
National Technical University of Ukraine 'Kyiv Polytechnic Institute'
Bachelor's Degree, Electrical Engineering
2014 - 2017
Completed a Bachelor's degree in Electrical Engineering from 2014 to 2017 at National Technical University of Ukraine 'Kyiv Polytechnic Institute'.
Cherkasy Polytechnic College
College degree, Engineering & Robotics
2010 - 2014
Completed a college degree in Engineering & Robotics from 2010 to 2014 at Cherkasy Polytechnic College.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Social media
Job categories
Skills
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