Looking for a job

Heptolina Addai pokuaa

@heptolinaaddaipokuaa

Customer service candidate seeking an aviation role, with public-service experience supporting records, field inspections, and client requests.

Ghana

Message

What I'm looking for

I’m seeking to build a career in aviation and passenger service. I’m interested in customer-facing, service-oriented, team-based responsibilities and willing to learn aviation-specific procedures and undertake required training and certifications.

At the Regional Lands Commission, I supported departmental operations, interacted with staff and members of the public, and assisted with documentation and records while following established procedures.

I also participated in field inspections and boundary-related activities, and supported site-plan and spatial-information checks. I’m seeking to build a career in aviation and passenger service, and I’m willing to learn aviation-specific procedures and undertake required training.

Experience

Work history, roles, and key accomplishments

National Service Personnel

Regional Lands Commission

Jan 2025 - Jan 2026 (1 year)

Supported day-to-day departmental operations and official workplace activities in a public-service environment. Interacted professionally with staff and members of the public, assisted with documentation and administrative processes, and participated in field inspections and boundary-related activities.

Customer Service Communication Skills Documentation Administrative Support Fieldwork Observation Data Collection Microsoft Word Excel GIS ArcGIS QGIS Google Earth Pro

Administrative Intern

Regional Lands Commission

Oct 2024 - Oct 2024 (0 months)

Assisted with documentation, filing, and records-management activities. Supported administrative staff with client requests and routine office tasks, and observed processes relating to land records and title registration.

Documentation Filing Records Management Customer Service Communication Skills Organization Teamwork Adaptability