Hemyar Ali
@hemyarali
I support international clients with customer service, reservations, and luxury concierge communication.
YemenWhat I'm looking for
I support international clients in English through customer service, reservations, special requests, and concierge-style communication. My luxury concierge training at Lafayette Luxury Concierge strengthened my ability to handle inquiries, solve problems, and maintain high service standards.
I've also delivered freelance translation projects, supported marketing and client relationships at Haly Institute for Languages, and managed sales, purchasing, logistics, and order follow-up at Al-Qadi Building Materials.
Experience
Work history, roles, and key accomplishments
Freelance Translator
Self Employed
Delivered professional translation projects with accuracy and attention to detail. Reviewed and proofread texts to ensure clarity, consistency, and context.
Luxury Concierge Customer Service Training
Lafayette Luxury Concierge
Jan 2025 - May 2025 (4 months)
Received practical training in professional customer service for international clients in English. Trained in handling reservations, special requests, and customer inquiries.
Marketing Officer
Haly Institute for Languages
Jan 2020 - Dec 2020 (11 months)
Supported marketing activities and customer communication. Assisted in promoting services and maintaining client relationships.
Volunteer English Teacher
Othman Bin Affan School
Jan 2017 - Dec 2018 (1 year 11 months)
Delivered interactive English lessons. Assessed students' performance and provided learning support.
Sales & Purchasing Specialist
Al-Qadi Building Materials
Jan 2016 - Dec 2017 (1 year 11 months)
Managed sales activities and coordinated purchasing and logistics operations. Communicated with customers and suppliers and followed up on orders.
Education
Degrees, certifications, and relevant coursework
Yemeni Jordanian University
Bachelor's Degree, English Language
Bachelor's Degree in English Language from the Faculty of Arts.
Yemen Observer
Diploma, Press Article Translation
Diploma in Press Article Translation.
Tech stack
Software and tools used professionally
Availability
Location
YemenAuthorized to work in
Salary expectations
Job categories
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