Hemakanth Mocharla
@hemakanthmocharla
Analytical abuse business specialist focused on data-driven fraud detection and prevention.
IndiaWhat I'm looking for
I am an analytical, detail-driven Abuse Business Specialist with extensive experience in data analysis, fraud investigation, and risk mitigation at large-scale operations. At Amazon Development Center, I wrote efficient SQL, built dashboards, led cross-functional projects, proposed SOP improvements, mentored new hires, and collaborated with legal and compliance teams to strengthen platform safety.
I have a proven record of investigating and resolving high volumes of fraud cases, improving resolution times and streamlining workflows through process changes and tooling efficiencies. I proactively identify abuse trends, implement mitigation measures, and drive continuous improvements to protect customers and reduce operational risk.
Experience
Work history, roles, and key accomplishments
ACAbuse Business Specialist
Amazon Development Center
Mar 2023 - Aug 2025 (2 years 5 months)
Wrote SQL queries and built dashboards to detect and prevent fraud, led cross-functional projects and SOP updates, and mentored new hires resulting in improved escalation handling and operational efficiency.
ACInvestigator Specialist
Amazon Development Center
Oct 2018 - Mar 2023 (4 years 5 months)
Investigated suspicious activities across global markets, identified fraud patterns and led a cross-functional initiative that reduced processing time 20% and improved case resolution metrics by 40%.
Education
Degrees, certifications, and relevant coursework
HUHerzing University
Master of Business Administration, Business Administration
2016 - 2016
Completed an MBA program at Herzing University in 2016.
IEInstitute of Aeronautical Engineering
Bachelor of Technology, Engineering
2009 - 2013
Completed a Bachelor of Technology degree from 2009 to 2013.
Sri Chaitanya Junior College
Intermediate, Higher Secondary Education
2007 - 2009
Completed intermediate (higher secondary) studies from 2007 to 2009.
St Mark's High School
Secondary School Certificate, Secondary Education
Completed secondary school (SSC) education, graduating in 2007.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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