Hello Daisy

I’m a customer-obsessed professional with 8+ years of experience building genuine client relationships, resolving complex issues, onboarding new clients, and delivering consistently outstanding service across Dubai. Most recently, I’ve been working in property client success—managing enquiries, coordinating appointments, and serving as the primary liaison between clients and internal teams.

Before that, I spent 8 years as a Store Manager at Starbucks under Alshaya Group, where I managed a diverse international customer base from 100+ nationalities daily. I became known for calm, empathetic escalation handling, expectation-setting, and relationship-led service that turns first-time visitors into loyal regulars.

I’m also supported by training and credentials in People Analytics, Organisational Learning, and Train the Trainer, and I actively improve the client journey by spotting friction points and streamlining handovers. Fully remote-ready and self-managed, I bring strong communication, emotional intelligence, and data-driven insight to customer experience and team development.