Helen Itama
@helenitama
I lead operations and end-to-end projects, translating client needs into delivery plans and continuous improvement.
United KingdomWhat I'm looking for
I oversee daily operations and end-to-end project delivery, ensuring efficiency, quality, and consistency. I translate client requirements into clear plans, timelines, and deliverables while managing resources, sprints, risks, and dependencies.
As a client-facing lead, I proactively provide updates, resolve issues, identify bottlenecks, and optimize workflows across teams. I drive continuous improvement and align sales, marketing, and engineering teams to deliver business objectives and client expectations.
I’ve also led integrated marketing campaigns as a Senior Marketing and Project Manager, coordinating stakeholders for seamless execution across local BTL activations, product launches, retail POSM planning, and third-party partners. Across my roles, I use tools like Jira, Monday, Slack, and a global project management system (Gate) to manage documentation, performance tracking, and delivery discipline.
Experience
Work history, roles, and key accomplishments
Lead Operations and Project Manager
Wazobia Technologies UK
Sep 2005 - Present (20 years 10 months)
Oversee daily operations and manage end-to-end project delivery, translating client requirements into plans, timelines, and deliverables. Serve as a primary client point of contact and drive workflow optimization using tools like Jira, Monday, and Slack.
Senior Marketing and Project Manager
Samsung Electronics
Oct 2021 - Mar 2023 (1 year 5 months)
Delivered integrated marketing campaigns by coordinating project elements and stakeholders to execute local BTL activities and retail POSM planning. Managed third-party activation agencies, event teams, influencers/talents, and production vendors to ensure on-time delivery, budget adherence, and brand compliance.
Brands and Marketing Specialist
9PSB (9 Payment Service Bank)
Feb 2020 - Oct 2021 (1 year 8 months)
Planned and coordinated 9PSB marketing campaigns and promotions, monitoring market trends and competitive activities to develop containment tactics. Managed marketing operations, media agency activities, brand distribution across trade channels, and maintained marketing expenditure records.
Education
Degrees, certifications, and relevant coursework
University of Portsmouth
Master of Arts, Communications and Languages
2012 - 2013
Completed an M.A. in Communications and Languages at the University of Portsmouth (2012–2013).
Covenant University
Bachelor of Arts, English Language
2008 - 2012
Earned a B.A. in English Language at Covenant University (2008–2012).
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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