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Heidi BollingerHB
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Heidi Bollinger

@heidibollinger

Ophthalmic Technician and Scribe at Akron Children’s Hospital, supporting patient care and training new technicians.

United States
Message

At Akron Children’s Hospital Vision Center, I work as an Ophthalmic Technician & Scribe/PSR, supporting patient care through triage, imaging, and physician scribing.

I also precept new technicians in training and orientation, and handle insurance authorization and charge capture for imaging.

Previously, I worked in Patient Service Representative roles at Akron Children’s Hospital and in customer service and coordinator roles at Giant Eagle. I’m a Certified Ophthalmic Technician and Scribe and a Certified Professional Coder-Apprentice.

Experience

Work history, roles, and key accomplishments

AH
Current

Ophthalmic Technician and Scribe/PSR

Akron Children's Hospital

Jan 2021 - Present (5 years 9 months)

Performed patient triage, scribing, imaging, and insurance verification. Managed medication inventory and coordinated patient care.

Education

Degrees, certifications, and relevant coursework

AAPC logoAA

AAPC

Certified Professional Coder - Apprentice (CPC-A), Medical Coding

2026 -

Certified Professional Coder - Apprentice (CPC-A) certification from AAPC, with membership ID 0200889.

Kent State University logoKU

Kent State University

Bachelor of Applied Science, Applied Science Technology

2024 -

Pursuing a Bachelor's of Applied Science Technology at Kent State University, expected completion in 2027.

IO

International Joint Commission on Allied Health Personnel in Ophthalmology

Certified Ophthalmic Assistant (COA), Ophthalmology

2024 -

Certified Ophthalmic Assistant (COA) from the International Joint Commission on Allied Health Personnel in Ophthalmology.

IO

International Joint Commission on Allied Health Personnel in Ophthalmology

Certified Ophthalmic Scribe (COS), Ophthalmology

2024 -

Certified Ophthalmic Scribe (COS) from the International Joint Commission on Allied Health Personnel in Ophthalmology.

Tech stack

Software and tools used professionally

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