Heer Ruparelia

I am a customer service representative with over three years of experience in fast-paced environments, dedicated to providing quality service to a diverse clientele. My background includes hands-on experience with Point of Sales systems and a strong ability to engage with customers, ensuring their needs are met effectively. I pride myself on my strong communication skills, which allow me to explain processes clearly and build lasting relationships with customers.

Throughout my career, I have demonstrated my ability to multitask and maintain organization in high-pressure situations. I have worked in various roles, including as a Pharmacy Technician, where I efficiently handled customer transactions and assisted with medication management. My commitment to quality service and problem-solving has enabled me to thrive in challenging situations, always ensuring a positive experience for customers.

Currently pursuing a Finance and Accounting degree, I am eager to leverage my customer service skills and educational background in a dynamic work environment. I am passionate about taking on new challenges and contributing to a team that values customer satisfaction and operational excellence.