Heather Romine
@heatherromine
Experienced professional skilled in project management and data analysis.
What I'm looking for
I am an accomplished professional with a strong background in strategic planning, project management, and team leadership. My experience spans various roles, including laboratory management and customer service, where I have honed my skills in data analysis, budget management, and vendor relations. I thrive in fast-paced environments, adeptly prioritizing tasks and ensuring operational efficiency.
Throughout my career, I have successfully managed laboratory operations, ensuring compliance with safety standards and quality control. My role as a Lab Manager at the University of North Carolina at Pembroke allowed me to apply my scientific knowledge to optimize lab procedures and train staff effectively. I am passionate about fostering teamwork and driving process improvements that lead to enhanced productivity and financial accountability.
Experience
Work history, roles, and key accomplishments
Cook, Expo
The Dawg House
Mar 2024 - Present (1 year 4 months)
Prepared customer orders, ensuring all requested ingredients were included. Maintained a clean kitchen, washed dishes, and cleaned the grill.
Supervisor, First-Line Supervisors of Retail Sales Workers
Bealls Outlet
Apr 2023 - Oct 2023 (6 months)
Oversaw daily store operations, including setting sales targets and ensuring high-quality customer service. Managed employee scheduling, training, and handled customer complaints.
Scribe, Medical Transcriptionists
Scribeamerica
Nov 2024 - Mar 2025 (4 months)
Reviewed medical charts, transcribed orders into electronic health records, and created detailed patient reports. Ensured accurate documentation for billing and maintained confidentiality in compliance with federal privacy laws.
Sales Associate, Cashiers
Belk
Apr 2023 - May 2023 (1 month)
Assisted customers with merchandise location and purchases, operating the cash register efficiently. Maintained department cleanliness and engaged with customers to provide support.
Customer Service Adv, Customer Service Representatives
Teletech Healthcare
Aug 2021 - Jan 2022 (5 months)
Provided customer service support, assisting individuals in choosing Medicare Advantage plans. Helped customers schedule appointments for various services.
Independent Insurance Agent
Family First Life
Dec 2020 - Mar 2021 (3 months)
Solicited candidates interested in purchasing various insurance policies, including Life, Health, Accident, and Mortgage Protection. Successfully sold insurance policies to clients.
Census Enumerator, Interviewers, Except Eligibility and Loan
US Census Bureau
Aug 2020 - Oct 2020 (2 months)
Followed assigned routes to addresses requiring census information, engaging with individuals at their doors. Collected pertinent information to confirm census data.
Lab Manager/Research Specialist
University of North Carolina at Pembroke
Jul 2011 - Apr 2018 (6 years 9 months)
Managed and organized laboratory resources, including preparing solutions and assessing lab needs. Operated specialized instruments, made minor equipment repairs, and maintained animal rooms.
Education
Degrees, certifications, and relevant coursework
University of Maryland Global Campus
Master's Degree, Business Administration
Completed a Master's Degree in Business Administration. Focused on developing skills in strategic planning, project management, and financial accountability.
University of North Carolina at Pembroke
Bachelor's Degree, Chemistry
Obtained a Bachelor's Degree in Chemistry. Gained expertise in laboratory techniques, sample analysis, and quality control.
Lumberton High School
High School Diploma, General High School Curriculum
Completed a General High School Curriculum. Developed foundational knowledge across various subjects.
Availability
Location
Authorized to work in
Job categories
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