Heather Hott
@heatherhott
Licensed Practical Nurse delivering compassionate patient care and reliable clinical support in urgent and community settings.
What I'm looking for
I am a Licensed Practical Nurse with extensive hands-on experience in urgent care, hospice, and community-based care, providing vital signs monitoring, medication administration, patient rooming, and clinical support using EMR systems like Allscripts, Occusource, PEARL, and TouchWorks. I have led small teams as Assistant Center Operations Director while maintaining direct patient care, conducting DOT drug screens, and coordinating with labs and clinicians to ensure efficient, safe care.
I bring years of experience as a CNA, PCA, hospice aide, and case manager, delivering compassionate support to elderly and homebound clients through activities of daily living assistance, companionship, and care-plan adherence. I hold an LPN (MN), BLS, AED and CNA certifications and seek to apply my clinical skills and people-centered approach in roles that value teamwork, patient safety, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Assistant Center Operations Director
Cocentra Urgent Care
Jun 2022 - Present (3 years 8 months)
Manage clinic operations, room patients, take vitals, conduct and coordinate drug screens, stock supplies, and support clinicians while supervising staff to maintain efficient urgent care workflows.
Case Manager / LPN
Metropolitan Community Service
Jan 2021 - Present (5 years 1 month)
Provide nursing care and case management for elderly clients including medication management, ADL assistance, vital sign monitoring, and coordination with families and healthcare professionals to ensure continuity of care.
Certified Nursing Assistant
BrightStar Care
Jun 2019 - Aug 2022 (3 years 2 months)
Delivered in-home and facility-based personal care including hygiene assistance, meal preparation, linen changes, companionship, and documentation while following individualized care plans.
Personal Care Assistant
Life's Companion PCA
Oct 2011 - Aug 2020 (8 years 10 months)
Provided personal care services including bathing, dressing, meal support, laundry, companionship, and record-keeping per client care plans across home settings.
Hospice Aide
St. Croix Hospice
Sep 2014 - Jul 2019 (4 years 10 months)
Supported hospice patients with personal care, bathing, feeding, companionship, and communication with families and case managers to maintain comfort and dignity.
Receptionist
NAB Medical Transportation
Feb 2012 - Feb 2014 (2 years)
Handled member communications, scheduling, ride coordination, verification of medical information, and administrative tasks including faxing and driver notifications.
Education
Degrees, certifications, and relevant coursework
Rasmussen College
Vocational Education and Training in Nursing, Nursing
Completed vocational education and training in nursing at Rasmussen College.
Four Directions Charter School
High School Diploma, Secondary Education
2005 - 2008
High school diploma from Four Directions Charter School earned between August 2005 and June 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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