Open to opportunities

Heather Flores Maravilla

@heatherfloresmaravil

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Bilingual legal professional skilled in legal support, research, and client-facing operations.

United States

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What I'm looking for

I seek a role in legal support or compliance where I can apply my legal research, document preparation, bilingual communication, and attention to detail while growing into greater responsibility.

I am a bilingual (English/Spanish) legal professional with a BA in Criminal Justice and Sociology from The University of North Carolina at Charlotte, graduating May 2024. I combine academic grounding in criminology and research methods with hands-on legal support experience.

As a Legal Secretary at Eric D. Levine, Attorney at Law, I transcribed and prepared legal documents, filed electronically via eFile, coordinated with the Clerk's Office, and conducted case-related research including background checks. I maintained strict confidentiality while managing sensitive case information.

Earlier roles in customer-facing positions sharpened my communication, cash-handling accuracy, and problem-resolution skills working as a cashier at PLS Check Cashers and Harrisburg Family House. I also served as Command Sergeant Major in JROTC, demonstrating leadership, discipline, and mentorship.

I am proficient in Microsoft Office Suite and Google Workspace, experienced in legal research and data entry, and comfortable managing social media platforms. I am adaptable, a fast learner, and eager to contribute to a legal or compliance team where attention to detail and client service are valued.

Experience

Work history, roles, and key accomplishments

Legal Secretary

Eric D. Levine, Attorney at Law

Mar 2023 - Aug 2024 (1 year 5 months)

Transcribed and prepared legal documents, filed electronically via eFile and coordinated with the Clerk's Office to ensure timely processing, and conducted case-related research including background checks while maintaining strict confidentiality.

Legal Research document preparation Data Entry Confidentiality Microsoft Word Google Workspace Case Management

Cashier

PLS Check Cashers

Aug 2020 - May 2021 (9 months)

Processed check-cashing and Western Union transactions, verified financial documents, and resolved customer issues in-person and by phone while maintaining cash handling accuracy and compliance.

Cash Handling Verification Customer Service Western Union Attention To Detail

Cashier

Harrisburg Family House

Aug 2019 - Aug 2020 (1 year)

Provided high-quality customer service in a fast-paced environment, handled phone orders and payments, and ensured order accuracy to meet customer satisfaction.

Customer Service Order Processing Cash Handling Phone Communication High Accuracy Time Management

Education

Degrees, certifications, and relevant coursework

The University of North Carolina at Charlotte

Bachelor of Arts, Criminal Justice and Sociology

Activities and societies: Relevant coursework: Introduction to Criminal Justice, Professionalism in Criminal Justice and Criminology, Research Methods, Criminological Theory, Introduction to Sociology; JROTC Leadership Program (Command Sergeant Major)

Completed a Bachelor of Arts in Criminal Justice and Sociology with coursework in criminal justice, criminological theory, research methods, and sociology; graduated May 2024.