Hazem Heakal

• Admin of linux servers (Elastix ‑ Assets)
• Admin of ESXI and monitor servers
• Handle network setup, configuration, security, and maintenance.
• Manage and troubleshoot SOPHOS firewall.
• Check access points’ signal and security cameras.
• Handle technical requirements related to SaaS tools like (G‑suite, workplace, M365, Pingboard, wootric, zoom, skype) as well as creating and
deleting users.

• More than 360 hours of work with more than 23 Project
• Linux: Ubuntu ,CentOS, RedHat and Arch
• Windows Server 2008, 2012, 2016, 2019
• Hosting Providers: AWS, DigitalOcean, Vultr, Contabo, and OVH
• Firewall(Sophos XG and Sophos central ‑ Fortinet)
• Check access points’ signal and security cameras.
• VOIP Systems : Freepbx, Asterisk and Elastix
• Scripting: Python, Bash

• Performing setup ,enhancement, and maintenance tasks for servers and network.
• Ensure that employees’ PC’s can successfully connect to networks and access business‑critical data at all times.
• Configure network security settings and connect peripheral devices.
• Direct support to users across the organization including helping set up hardware or software, diagnosing connectivity or data access

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
• Install and upgrade computer components and software.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.