Hazel Shoon

I’m a General Virtual Assistant who combines exceptional written and verbal communication with strong administrative and creative skills. I’m fluent in English at a C1 level, and I’m focused on delivering responsive, reliable support that helps business owners streamline daily operations.

I handle customer-facing communication with active listening and problem-solving, supporting clients through live chat assistance, inquiry resolution, and client onboarding. I’m detail-oriented and proactive, so tasks don’t just get done—they get done correctly and on time.

On the admin side, I manage email and inboxes, calendar scheduling, order and shopping list management, data entry, and document formatting. I’m comfortable using MS Office tools (MS Word and MS Excel) and creating clear, professional materials for day-to-day business needs.

I also bring creative and presentation support through Canva (social media graphics, flyers, and digital templates) and MS PowerPoint slide design. I’m highly adaptable and tech-savvy, working with tools like Zoom, Google Workspace (Docs, Sheets, Drive), and communication platforms including Slack, Telegram, and WhatsApp.