Jerda-Anne Buendia
@jerdaannebuendia
Dedicated medical biller focused on quality and productivity.
What I'm looking for
I am a dedicated medical biller with a strong commitment to quality and productivity. Currently, I work at MRR International Billing and Business Service Co. Ltd, where I address billing inquiries, explain charges, and coordinate with insurance companies to ensure smooth payment processes for patients. My experience has equipped me with the skills to manage patient accounts effectively and maintain high standards of customer service.
Previously, I served as an Admin Assistant at the Bureau of Plant Industry, where I honed my organizational skills by preparing financial documents and managing various administrative tasks. My background in the hospitality industry as a Front Office Supervisor has further developed my ability to provide outstanding customer care and manage complex situations with ease. I am passionate about continuous professional growth and contributing to a team that values excellence.
Experience
Work history, roles, and key accomplishments
Medical Biller
MRR International Billing and Business Service Co. Ltd
Apr 2023 - Present (2 years 2 months)
Addressed billing inquiries and concerns, explaining charges to patients. Processed payments securely over the phone and verified insurance coverage and benefits. Coordinated with insurance companies and attorneys for claims, following up on unpaid claims and setting up patient payment plans.
Admin Assistant Accounting Section
Bureau of Plant Industry – BNCRDPSC
Jan 2022 - Apr 2023 (1 year 3 months)
Prepared Obligational Request and Status (ORS) and vouchers, including fixed expenditures and other claims. Consolidated and summarized BIR VAT for different fund sources and encoded alpha list payees into the BIR Alpha list Data Entry System. Submitted BIR online remittances monthly and prepared Certificates of Credible Tax Withheld.
Quality Assurance Associate
PH Global Jet Express Inc.
Jan 2022 - Mar 2022 (2 months)
Answered telephone calls promptly and appropriately, assigning sprinters for pick-up/delivery based on system details. Consistently followed up on packages, taking necessary action to solve problems. Checked the accuracy of stickers placed on each parcel.
Guest Service Associate
Metro Pines Inn
Feb 2020 - Feb 2021 (1 year)
Assisted guests with check-ins and check-outs, handling phone calls, messages, and emails. Booked reservations via various channels and addressed guest complaints and requests. Managed cash, credit, and cheque payments, while also organizing and maintaining file records.
Front Office Supervisor
E.S Clemente Development and Management Corporation (Villa S
Sep 2018 - Sep 2019 (1 year)
Ensured outstanding customer care and greeted guests to set a positive office environment. Assisted with guest check-ins and check-outs, managing and monitoring special requests. Handled cash, credit, and cheque payments, while coordinating with all departments.
Front Office Associate
E.S Clemente Development and Management Corporation (Villa S
May 2017 - Aug 2018 (1 year 3 months)
Assisted guests with check-in and check-out processes, answering phone calls, messages, and emails. Booked reservations through various platforms and addressed guest complaints and requests. Managed cash, credit, and cheque payments, ensuring smooth front office operations.
Education
Degrees, certifications, and relevant coursework
Saint Louis University
Bachelor of Science, Hospitality and Tourism Management
Completed a Bachelor of Science in Hospitality and Tourism Management, with a major in Hotel, Resort, and Restaurant. The curriculum focused on developing comprehensive skills for managing various aspects of the hospitality industry.
Pines City National High School
High School Diploma, General Studies
Completed secondary education at Pines City National High School. The program provided foundational knowledge across various subjects.
Baguio Central School
Primary Education Certificate, General Studies
Completed primary education at Baguio Central School. The curriculum covered fundamental subjects essential for early academic development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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