Hayley Jonasson

Evaluated EAL student reading comprehension and writing by identifying grammar, coherence, and meaning errors and providing structured feedback aligned with learning objectives and evaluation criteria. Reviewed educational materials and student outputs for consistency with assignment requirements and comprehension goals.

Produced culturally immersive travel blog content by synthesizing lived experience and cultural research while refining narratives for clarity, coherence, tone consistency, and readability. Conducted research to verify informational accuracy and adapted writing style to audience expectations.

Supported adult newcomers and families by explaining settlement processes and administrative documents in clear, step-by-step language aligned to individual needs. Assessed client needs through structured conversations and helped clients access relevant community and government services.

Communicated with small business owners via standardized letters and emails to prompt timely tax filing, ensuring clarity and procedural tone consistency. Interpreted taxpayer records to determine outreach actions and maintained organized documentation workflows for high-volume correspondence.

Digitized and organized program files for the Newcomer Literacy Initiative, supporting accurate data entry, file structuring, and efficient document retrieval. Managed front-desk inquiries, maintained interpreter availability spreadsheets, and conducted interpreter outreach to confirm scheduling.

Transcribed audio and video into accurate, time-synchronized subtitles while following annotation guidelines and maintaining linguistic precision. Reviewed and edited transcriptions for grammar, punctuation, and contextual meaning, ensuring consistency across large volumes of data.

Delivered structured online English lessons to students ages 4–16 by assessing proficiency in real time and adapting instruction to support comprehension and skill progression. Provided targeted feedback on grammar, pronunciation, and comprehension while maintaining detailed tracking of classes and student progress.

Supported Grade 3 EAL students with reading, writing, and comprehension activities by reinforcing lesson objectives through one-on-one and small-group instruction. Observed student engagement and comprehension during tasks and adjusted support strategies accordingly.

TESOL/TEFL certification via BrudgeTEFL starting January 2021 (remote).

Administrative Assistant/Bookkeeper Diploma at Robertson College starting October 2023.

TESL One Canada certification through University of Manitoba Extended Education starting July 2019.

Specialized in the right to education, Modern Egyptian History, and the Middle East. Coursework in human rights, conflict resolution, program development and evaluation, and public policy.