Hassan Ibrahim
@hassanibrahim1
Experienced Fleet Officer specializing in logistics, asset management, and customer service.
NigeriaWhat I'm looking for
I am a Sociology graduate and a diligent Fleet Officer with practical experience in logistics, resource management, and customer service.
At Dangote Cement I supervise and plan convoy movements for inbound logistics tipper trucks, coordinate AGO fuel reservations for assigned vehicles, enforce traffic law and approved route compliance, and provide descriptive situational reports at regular intervals.
Previously I handled high-volume inbound customer care roles, capturing customer data and resolving issues using tools such as AVAYA, CEM, and CLM, and I maintain a freelance writing practice that has earned thousands of views on popular Nigerian blogs.
I am organized, reliable, and ready to learn, with strengths in supervision, teamwork, office administration, and database management; I hold customer-care and computer operations certifications and seek to apply my operational skills to improve fleet performance and compliance.
Experience
Work history, roles, and key accomplishments
Fleet Officer
Dangote Cement Plc
May 2022 - Present (3 years 4 months)
Supervise and plan convoy movement for inbound logistics tipper trucks to/from company mines, work sites and plants; arrange AGO reservations and ensure traffic law and approved route compliance. Send descriptive situational reports at 3-hour intervals to improve operational visibility and asset management.
Customer Care Representative
iSon BPO
Feb 2022 - May 2022 (3 months)
Managed large volumes of inbound calls and delivered quality customer service to an average of 150 customers per 6-hour shift, following scripts and resolving issues or escalating as needed. Captured customer data using CRM tools (e.g., AVAYA) to improve first-contact resolution.
Education
Degrees, certifications, and relevant coursework
National Institute of Ophthalmology (National Eye Centre)
NYSC Certificate, Registry/Office Administration
2019 - 2020
Served as an Open Registry Officer during NYSC posting at the National Institute of Ophthalmology from December 2019 to November 2020.
Kogi State University
Bachelor of Science, Sociology
2015 - 2019
Completed a Bachelor of Science in Sociology at Kogi State University from 2015 to 2019.
Gray's International College
First School Leaving Certificate, Primary Education
2006 - 2012
Completed the First School Leaving Certificate at Gray's International College from 2006 to 2012.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring Hassan?
You can contact Hassan and 90k+ other talented remote workers on Himalayas.
Message HassanFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
