Harsh Kaithwas

I’m a Product Operations & Analytics professional with 3+ years across backend engineering, technical project leadership, and product operations. I’m currently driving KPI reporting, MIS dashboards, and workflow automation at PB Fintech (Policybazaar), turning operational data into decisions that improve efficiency and outcomes.

At PB Fintech, I built and automated 6+ SQL and Python-based MIS dashboards, cutting weekly reporting turnaround from 3 days to under 4 hours and freeing 15+ analyst hours per week. I designed KPI tracking for 3 business lines, enabling leadership to spot and act on performance gaps 2x faster than manual reporting, and I eliminated 4 redundant workflows to improve throughput by ~20%.

Before that, I led end-to-end delivery of 10+ digital products as a Technical Product & Project Lead at Digitally Confuze. By introducing structured sprint planning, Jira task tracking, and weekly stakeholder sync rituals, I improved delivery efficiency by 20%, reduced scope creep incidents by 35% with a change-request process, and maintained a 90%+ client satisfaction rate with zero major escalations.

Earlier, I strengthened my technical foundation as a Backend Engineer at Srijcon Innovations, building REST APIs with Django REST Framework and optimizing database performance to reduce response time from 800ms to under 200ms. Across roles, I bring structured communication, cross-functional collaboration, and data storytelling—so metrics become clear narratives and actionable next steps.