Open to opportunities

Ahmad Affan

@ahmadaffan

Message

I am a results-driven backend and business analyst improving backend systems.

India

Message

What I'm looking for

I seek a hands-on role applying backend engineering, data analysis and cloud expertise to design scalable systems, optimise processes, and collaborate cross-functionally in an efficiency-focused, data-driven team.

I am a Backend & Business Analyst with 6+ years' experience building resilient backend systems, leveraging distributed architectures, and applying data-driven decision-making across AWS and GCP. I work with Python, SQL, RDBMS and tools like Pandas, JupyterLab and Tableau to design scalable, efficient solutions.

At Amazon I automated workflows and backend processes to cut resolution time by 20% and reduce negative ratings by 30%, while creating documentation, roadmaps and collaborating with cross-functional engineering teams. Previously at GlobalLogic and Wigzo I translated complex requirements into technical specifications, led UAT and improved reporting dashboards to support production readiness and stakeholder decision-making.

Experience

Work history, roles, and key accomplishments

Associate Business Analyst

Amazon.com

Aug 2023 - Feb 2025 (1 year 6 months)

Analysed large-scale customer service operations and implemented backend process improvements that reduced resolution time by 20% and negative ratings by 30%. Automated workflows using Python (Pandas) and AWS to streamline data pipelines and reporting while collaborating with engineering squads on backend features.

Python AWS SQL Pandas CRM Data Pipelines Reporting Automation)

Senior Analyst

GlobalLogic

Sep 2021 - Mar 2023 (1 year 6 months)

Translated complex backend and business requirements into technical specifications and conducted gap analysis and system architecture reviews to propose scalable AWS and SQL-based solutions. Led UAT, test case design, and defect tracking to validate backend workflows and ensure production readiness.

AWS SQL Systems Architecture UAT Testing Design Stakeholder Management

Analyst

GlobalLogic

Oct 2018 - Sep 2021 (2 years 11 months)

Documented and maintained backend process requirements, supported data modelling and SQL-driven use cases, and improved Tableau dashboards to enhance stakeholder decision-making. Assisted backend engineers with process mapping and post-deployment fixes to improve system reliability.

SQL Tableau Data Modelling TestRail AWS

Associate Software Engineer

Wigzo Technologies

Aug 2016 - Sep 2018 (2 years 1 month)

Collaborated with backend engineering teams to develop and optimize scalable website infrastructure and SQL Server databases, improving query performance and traffic handling. Contributed to backend system enhancements ensuring efficient data storage and live platform reliability.