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HARSHIT MAKRARIAHM
Looking for a job

HARSHIT MAKRARIA

@harshitmakraria

I'm building AI voice systems that automate collections, customer support, and business operations.

India
Message

What I'm looking for

I'm focused on building practical AI systems that automate customer communication, collections, support, and operational workflows while improving customer experience and reducing manual workload.

I'm a full stack and AI engineer working as an independent contractor for clients across the US, UK, Australia and India.

Most of my work sits where product engineering meets AI. I built and operate a production voice AI platform that places outbound calls, handles inbound, verifies customers in real time, books appointments, qualifies leads and transfers to human agents. It has placed 5,386 calls, handled $48.9M in customer accounts and scaled 6.5 times in monthly volume without re-architecture or added headcount.

Alongside that I build the products themselves. Multi role SaaS platforms in Next.js, TypeScript, Node and PostgreSQL with authentication, role based access control, Stripe billing and AI assistants built in. One of those, Kelly, is an AI business audit platform running a multistage LLM pipeline with deterministic scoring and sourced benchmarks, designed so the model cannot invent figures in a generated report.

I currently also work part time with FuturIQ Inc. as an AI engineer, owning the automation layer behind their lead to cash pipeline across payments, CRM and attribution, including a server side conversion tracking rebuild that recovered most of the purchase data they were silently losing.

Earlier I worked at AcenraAI on AI driven web applications including a real time NLP conversion feature, and at Weppdev Technologies across Next.js, Prisma, Hono and React.

I'm looking for a full time engineering role where I can build one product with a team over a longer horizon.

Experience

Work history, roles, and key accomplishments

FuturIQ inc logoFI
Current

AI Engineer

Aug 2026 - Present (2 months)

I am handling their all technical stuff including website management and creation and management of automations on n8n and GHL while monitoring all the operations.

Nexica AI logoNA

Founder

Aug 2025 - Sep 2026 (1 year 1 month)

Nexica AI helps businesses automate customer communication and operational workflows using AI Voice Agents and intelligent automation.

Services include:

• AI Outbound Calling
• AI Inbound Call Handling
• Collections Automation
• Customer Verification
• Appointment Booking
• Lead Qualification
• CRM Automation
• Business Process Automation
• Custom AI Solutions

Helping businesses incr

Weppdev Technologies logoWT

Core Developer

Apr 2025 - Jul 2025 (3 months)

Contributed as a core developer on software projects.

AcenraAI logoAC

Core Team Member

Apr 2025 - Jul 2025 (3 months)

Contributing to AI-driven solutions by developing and optimizing web applications. Collaborating on innovative projects, enhancing user experiences, and ensuring seamless integration of AI technologies.

AcenraAI logoAC

Software Developer

Jan 2025 - Apr 2025 (3 months)

Led the development of a real-time NLP conversion feature, enhancing text processing and performance with AI integration.

Education

Degrees, certifications, and relevant coursework

LC

LNCT Group of Colleges

Bachelor of Technology, Computer Science

2023 - 2027

Pursuing a Bachelor of Technology in Computer Science from LNCT Group of Colleges, expected to graduate in December 2027.

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