HKHarshit M Kambli
@harshitkambli
Experienced Business Analyst with a passion for process improvement and technical solutions.
CanadaWhat I'm looking for
As a seasoned Business Analyst with over 6 years of experience, I have a proven track record of driving business improvements and optimizing IT processes. My expertise lies in managing complex projects, creating business requirement documents, and reengineering business processes to enhance efficiency and effectiveness.
With a strong background in technical analysis and solution development, I have successfully collaborated with cross-functional teams to deliver technical solutions and product optimizations for high-profile clients. My advanced skills in Excel, SQL, and data analysis have enabled me to identify optimization opportunities and improve user experience.
I am a strong communicator with a proven ability to manage stakeholder relationships and lead cross-functional teams. I am well-versed in agile frameworks and have contributed to scrum teams, ensuring alignment with strategic business goals and informed decision-making.
Experience
Technical Business Analyst
InstaCart Inc.
Jan 2023 - Present (1 year 5 months)
Analyzed data from over 50,000 customer journeys using SQL and Python, identifying optimization opportunities and improving user experience and conversion rates by 20%. Collaborated with enterprise architects and subject matter experts using JIRA and Confluence to develop data-driven strategies, boosting customer engagement and retention by 15%.
Business Analyst
Apple
May 2018 - Jan 2020 (1 year 8 months)
Utilized advanced process modeling tools such as Visio and BPMN to identify inefficiencies and propose solutions, benefiting high-profile clients. Conducted thorough analysis of customer data using Excel and Power BI to identify trends and pain points, leading initiatives that significantly enhanced the customer experience on the sales floor.
Business Analyst
Benevity Inc.
Jan 2019 - Nov 2022 (3 years 10 months)
Delivered technical solutions and product optimization using tools such as SQL, JIRA, and Confluence for high-profile clients, including Apple, Microsoft, and Google. Led product sprints and collected feedback using Agile methodologies, resolving common client concerns and improving product reliability.
Tech stack
Learn about the tools and technologies that Harshit M likes to use.
Availability
Location
CanadaAuthorized to work in
Salary expectations
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