Open to opportunities

Haroon Ahmad

@haroonahmad

Message

System Administrator with expertise in AWS and Linux environments.

Pakistan

Message

What I'm looking for

I am seeking a role that allows me to utilize my technical skills in a collaborative environment, with opportunities for growth and learning.

With over 1.9 years of experience in the IT industry, I have honed my skills as a System Administrator, providing support and troubleshooting for both OS and application levels. My journey began at Tech4Life Technologies, where I managed cloud servers on AWS, including Amazon EC2 and S3, and gained valuable experience in user administration and data backup.

Prior to my current role, I worked as a Desktop Support Engineer at Corvit Institute of Technologies and Hope Technologies, where I developed advanced troubleshooting skills on Windows and Linux operating systems. My commitment to ensuring timely resolutions and adherence to SLAs has been a hallmark of my professional ethos. I am passionate about leveraging my technical skills to contribute to an organization's success.

Experience

Work history, roles, and key accomplishments

Current

System Administrator

Current

Tech4Life Technologies

Oct 2020 - Present (5 years 9 months)

Provided support for clients, troubleshooting OS and application issues. Managed user accounts, groups, and permissions, and installed Linux OS versions like CentOS and RHEL. Administered cloud servers on AWS, including EC2, S3, and CloudWatch.

AWS Cloud Virtualization VPC Troubleshooting System Administration S3 EC2 Cloudwatch Linux

Desktop Support Engineer L2

Corvit Institute of Technologies

Nov 2020 - Oct 2021 (11 months)

Provided advanced troubleshooting for Windows and Linux OS and applications, including Active Directory, Group Policies, and Exchange Administration. Managed antivirus software, recovered data from encrypted systems, and ensured timely resolution of support tickets to meet SLAs.

Windows Active Directory Group Policies Anti Virus Software data recovery SCCM Linux

Desktop Support Engineer L2

Hope Technologies

Jun 2020 - Oct 2020 (4 months)

Performed computer assembly and maintenance, troubleshooting hardware issues. Installed and configured peripherals, components, and drivers on Windows 10, 8, and 7. Provided basic troubleshooting for Citrix environments and thin clients, and logged hardware calls with OEM vendors.

Peripheral Configuration Installing Drivers Citrix Thin Clients OS Patching Maintenance Windows

Education

Degrees, certifications, and relevant coursework

Virtual University of Pakistan

Bachelors of Computer Science, Computer Science

Grade: 62.83%

Currently pursuing a Bachelor of Computer Science degree through distance learning. The program focuses on fundamental computer science concepts and applications.